Graphical presentation chart for Business Executive (outbound/inbound calls)

  • The executive will simply start with Good Morning-Good Afternoon-Good evening as the time may be. Start with, am I talking with Shri__________. (Name of customer)
  • If yes
  • I am (Name of executive) , calling from Premier LPG Limited, Delhi. Our Executive has already talked with you and you have showed interest for LPG or Auto LPG business (as the case may be).
  • Is this suitable time to talk with you?
    • If Yes
    • Sir, LPG or Auto LPG
    • For inbound call the executive will say, compliment as above and will ask whether you are interested for LPG or Auto LPG
      • LPG
      • Start with, Sir, we are offering distributorship in LPG for one District. The work can be started with Rs. 5 lacs only and require 500 sq. mtr. land for godown. We will appoint only one distributor for one district whereas PSUs and other private companies are appointing so many distributors. Then explain the details of distributorship or other category which asked by the customer from our website only. (Please sure that information may be provided from website only because it is being updated from time to time.)

      • Auto LPG
      • We have 3 categories under ALDS business if you have 500 sq. mtr. land on road in well-populated area i.e. COCO, CODO & DODO. I suggest you for CODO in which by investing only Rs. 30 lacs, you can earn an unexpected regular monthly income and remain the owner of the pump. LPG is green fuel and better than CNG in all respects. (explain the differences, if required by the customer) and it has a great future also. However, I am sending you Boucher to see all the details and executive is also advice to give details in all respect if required by the customer on phone. Explain the details of COCO or CODO also or information required by the customer.
    • If No
    • Ok Sir when I can call you again?(Note date & time in follow up sheet in col. No. 5)
  • Sir, I will send you the link also of our website and Boucher and request you to go through the details which I explained you for your better understanding and if you have any doubts then you can contact me at this no. or message me. I will clear your doubts.
  • Thank you, sir, Have a nice day.