Graphical presentation chart for Customer Care Executive

  • The executive will simply start with Good Morning-Good Afternoon-Good evening as the time may be. Start with,am I talking with Shri__________. (Name of customer)
  • If yes
  • I am (Name of executive) , calling from Premier LPG Limited, Delhi. I have got your name from publicly in Facebook or through enquiry on our portal (as the case may be)where you had shown your interest to associate with us and we have sent you our website link& pamphlet about Auto LPG pump via mail/whatsapp. Have you gone through or not?
  • In most of the cases reply will be no, then ask sir, are you interested?
    • If Yes
    • Is this suitable time to talk with you?
      • If Yes
      • Sir, our 27 years old company deals in LPG cylinders & Auto LPG pumps and now, all are aware of that our Hon’ble Prime Minister Shri Narender Modiji has declared to become India independent and in this regard Govt. company BPCL was also put in auction to private parties only and recently it has come in news that this process will be completed shortly. Keeping in view of it, our company has open various business opportunities ranging from Rs. 20,000/- to 10 corers with unbelievable income as compare to its investment all over India. All the details are available at our website https://www.premierlpgltd.com/associates. To avail this golden opportunity, I will again request you to go through it to know the full details. Please confirm your mail/whatsapp number so that I can send you link & pamphlet again.
      • Now, few persons may like to have information about schemes, but you simply say, for more information about scheme I will forward your number to our business executive where they will contact you soon. Along with this I recommend you to please visit our website once againwhere you will find all details through FAQsIn case of any other query, you can also contact us on the number given at our website in “Contact us”. Thanks
      • If No
      • Ok Sir when I can call you again? (Note date & time in follow up)
    • If No
    • highlight his name in yellow color